Privacy Policy

    Last updated: January 29, 2026

    At Turquoise Solutions Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.

    Information We Collect

    Automatically Collected Information

    When you visit our website, we automatically collect certain information through Google Analytics, including:

    • Browser type and version
    • Operating system
    • Pages visited and time spent on each page
    • Referring website addresses
    • Geographic location (country and city level only)
    • IP address (anonymized)

    Information You Provide

    We collect information that you voluntarily provide when you:

    • Fill out contact forms
    • Request quotes or services
    • Subscribe to our newsletter
    • Communicate with us via email or phone

    Cookies and Tracking Technologies

    What Are Cookies?

    Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience and understand how our website is being used.

    Types of Cookies We Use

    Essential Cookies

    These cookies are necessary for the website to function properly. They enable basic functions like remembering your cookie preferences. These cookies cannot be disabled.

    Analytics Cookies (Google Analytics)

    These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to:

    • Improve website performance and user experience
    • Understand which pages are most popular
    • Identify technical issues
    • Make informed decisions about content and design

    You can manage your cookie preferences at any time by clicking the "Cookie Settings" link in our footer.

    How We Use Your Information

    We use the collected information for the following purposes:

    • To respond to your inquiries and provide requested services
    • To improve our website and user experience
    • To analyze website traffic and usage patterns
    • To send you relevant information about our services (with your consent)
    • To comply with legal obligations

    Data Security

    We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

    Your Rights

    You have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of your personal information
    • Object to processing of your personal information
    • Withdraw consent for analytics cookies at any time
    • Opt out of marketing communications

    Third-Party Services

    Google Analytics

    We use Google Analytics to analyze website traffic and usage. Google Analytics uses cookies to collect information in an anonymous form. The information generated includes:

    • Number of visitors to the site
    • Where visitors have come from
    • Pages they visited

    We have implemented IP anonymization, which means your full IP address is never stored or processed. We also respect the "Do Not Track" browser setting.

    For more information about how Google uses data, please visit Google's Privacy Policy.

    Contact Us

    If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

    Turquoise Solutions Limited

    Email: info@turquoise.co.ke

    Phone: +254 723 060 800

    Address: Nairobi, Kenya

    Changes to This Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.